Baltimore 911 reform non-emergency response
Baltimore is expanding the role of 911 beyond emergency response by having dispatchers connect callers with social services and healthcare resources when police intervention isn't necessary. The initiative aims to address crises proactively by helping residents access support before situations escalate.
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Baltimore will turn 911 into more than just an emergency number
Baltimore is expanding the role of 911 beyond emergency response by having dispatchers connect callers with social services and healthcare resources when police intervention isn't necessary. The initiative aims to address crises proactively by helping residents access support before situations escalate.
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