Will AI fix prior authorization—or make it worse?
The government is testing an artificial intelligence program designed to streamline insurance prior authorization decisions, which currently create delays in patient care. The initiative raises important questions about whether AI can improve the efficiency of coverage determinations or potentially worsen healthcare outcomes by introducing algorithmic bias and errors.
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Will AI fix prior authorization—or make it worse?
The government is testing an artificial intelligence program designed to streamline insurance prior authorization decisions, which currently create delays in patient care. The initiative raises important questions about whether AI can improve the efficiency of coverage determinations or potentially worsen healthcare outcomes by introducing algorithmic bias and errors.
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