One fifth of older Australians who contested AI-determined home support funding got more after human review

Nearly 20% of older Australians who appealed AI-determined home support funding decisions received higher support levels after human review, suggesting the algorithmic tool may be systematically under-assessing care needs. The Greens party has raised concerns that the Integrated Assessment Tool (IAT), introduced in November, is denying appropriate support to many elderly Australians who may be unaware they can contest the decisions. The Department of Health and Ageing has not disclosed current data on the total number of appeals filed against the algorithm's determinations.