Amazon's AI Assistant Combats Email Impersonation Scams
Amazon has introduced a new AI-powered feature that leverages its Alexa assistant to help users identify fraudulent emails, text messages, and phone calls impersonating the company. By asking Alexa for Shopping about a received message, users can have the AI analyze and verify whether the communication actually originated from Amazon. This security enhancement aims to protect customers from impersonation scams, which are increasingly common.
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Amazon’s AI assistant can now spot fake emails from the company
Amazon has introduced a new AI-powered feature that leverages its Alexa assistant to help users identify fraudulent emails, text messages, and phone calls impersonating the company. By asking Alexa for Shopping about a received message, users can have the AI analyze and verify whether the communication actually originated from Amazon. This security enhancement aims to protect customers from impersonation scams, which are increasingly common.
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