NSW should compensate elderly woman whose public housing was inundated with sewage, ombudsman finds
The NSW Ombudsman has determined that Homes NSW acted unreasonably in handling an elderly public housing tenant's home after it was damaged by sewage overflows. The agency disposed of the tenant's contaminated belongings without consent and failed to provide accurate information to her insurer, resulting in a recommendation for full compensation plus additional payment for distress and suffering.
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NSW should compensate elderly woman whose public housing was inundated with sewage, ombudsman finds
The NSW Ombudsman has determined that Homes NSW acted unreasonably in handling an elderly public housing tenant's home after it was damaged by sewage overflows. The agency disposed of the tenant's contaminated belongings without consent and failed to provide accurate information to her insurer, resulting in a recommendation for full compensation plus additional payment for distress and suffering.
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