AI home support funding assessment in Australia
An investigation reveals that approximately 20% of older Australians who appealed AI-determined Support at Home funding decisions received higher support levels after human review, suggesting the algorithm may be systematically under-assessing care needs. The integrated assessment tool (IAT), introduced in November, is used across aged care services to determine eligibility and support classifications, but the Department of Health and Ageing has not publicly disclosed comprehensive data on contestation rates. The Greens have raised concerns that many eligible people may be unaware they can challenge algorithmic decisions, potentially leaving vulnerable older Australians without adequate support.
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A fifth of older Australians who contested AI-determined home support funding got more after human review
An investigation reveals that approximately 20% of older Australians who appealed AI-determined Support at Home funding decisions received higher support levels after human review, suggesting the algorithm may be systematically under-assessing care needs. The integrated assessment tool (IAT), introduced in November, is used across aged care services to determine eligibility and support classifications, but the Department of Health and Ageing has not publicly disclosed comprehensive data on contestation rates. The Greens have raised concerns that many eligible people may be unaware they can challenge algorithmic decisions, potentially leaving vulnerable older Australians without adequate support.
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